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01

What to do if I received an interest note and I do not agree with it?

It is possible to complain against an interest note. The complaint is processed only at a client’s written request.

 

 

02

An interest note has been charged to me, whose description I can see on the invoice but I don’t have it. Can I get it?

The interest note provided on the invoice document meets all the requirements of the accounting act, containing the issuing date, number, the period it covers and the amount. The amount of extra interest charged can be found in the lease contract.

To receive an interest note, please contact us:

03

What to do if I received a dunning letter even though I settled the payment before receiving it?

Dunning letters provide the balance date to which a past due amount refers. If the past due amount has been paid before receiving the letter, please contact us and send a payment confirmation: (to be revised - where to send it?)

04

I paid for the previous period on time but I received an interest note on the next invoice. Why?

What we consider the payment date is the moment funds are received into a bank account. If the payment was made on the date the instalment was due, it may happen that the payment will reach the bank account on the next day. Please transfer the amount for leasing instalments early enough to avoid such situations. Please contact us, should you have any questions:

05

I have an unpaid leasing instalment, I received a dunning letter but I would like to negotiate the deadline for payment

To obtain detailed information, please describe the problem in the application form or by phone:

06

I want to know my current debt balance

To obtain detailed information on the debt, please fill in the application form or contact us by phone:

Thank you for reading the above information. If you have not found the information you need, please contact our department:

Before calling us, please prepare the number of at least one contract signed with Millennium Leasing to speed up the handling of the problem reported.

 

Contact us